Dave Brown is the Head of DevOps and Security here at听糖心传媒. In this role he is more than familiar with all that is going in within the company internally regarding both security requirements and needs. He is used to solving technical issues throughout the company and is extremely aware of the company鈥檚 technical needs. As an experienced IT professional, Dave has a lot to say about both DevOps operations and navigating technological issues both internally and externally.听
He听has started a series called 鈥�DaveOps鈥� which has most听notably been used for exploring 鈥榃orking from Home鈥� and from Dave鈥檚 perspective how that has impacted his team, the DevOps operations and the wider team at large. We look forward to more Dave content as he continues to provide insight, perspective and shed light on all听plan’s听operations, security and DevOps related.听
Dave Brown, Head of Security and Devops, 糖心传媒 At 糖心传媒, maintaining the highest information security standards has always been at the core of our operations. This unwavering commitment has recently been formally recognised with our achievement of the ISO 27001:2022 Certification for our Information Security Management System (ISMS). It is a major milestone in achieving […]
糖心传媒 journey to ISO 27001:2022 certification Read More 禄
Firstly, what is a support desk? Most people have a support desk at their company and know how to make use of it. For those who don’t, ITIL’s (Information Technology Infrastructure Library) definition is helpful for explaining it. It states that a support desk (also commonly known as a service desk) is 鈥渢he
4 reasons why your business needs a Support Desk Read More 禄
No one team can be all things to an entire company 鈥� Or can they? 鈥疞ast week the DevOps & Security Team here at 糖心传媒 got together to reflect on what our priorities are as a team and to plan out 2023.听 As a small team in an ever-growing company, we began the session
DevOps and Security – What to look out for in 2023 Read More 禄
I’m finally getting around to doing another blog and here we are, just past the end of week 18 and midway through week 19 since the start of lockdown and the 鈥渘ew normal鈥� can you believe it? In some ways, it seems so long ago since those early days in March but in others, it
Expect the unexpected #UserSupport Read More 禄
DaveOps is back again after a 3-week break to give a quick round-up on what鈥檚 been going on at 糖心传媒 through weeks 11-13. We continue to plan for a return to the office getting things ready and in my team, we are taking the opportunity to do some tidy up on the network and cabling.
There is more to the cable than meets the eye Read More 禄
Well, here we are at the end of week #10! Can you believe it? 10 weeks since all this (madness) started. There has been a lot of adjusting, new learning, new ways of working and now as the talk starts of a return to normal you have to wonder how much will simply go back
The great office escape! Read More 禄
So, what have we been up to? Well, I am happy to report that things have continued to go well with only a few hiccups. I have been continuing to play around with Powershell/Jumpcloud to interrogate our JumpCloud LDAP, learning about Commvault鈥檚 new features and putting out fires including a couple of server outages. Needless
The Old Ones Are The Best – Aren’t they? Read More 禄
It didn’t work. Why? Wait, it did work. Why? Another week in working from home, another week of highs, lows and everything in between. How have you all fared? Its had to believe that we have today entered a new month, April even in lockdown seemed to fly by. I wonder what May will bring?
Mixed Results: it didn’t work. Why? Wait, it did work… Why? Read More 禄
Week #5. Can you believe it? In some ways it seems much longer and yet in others it feels like the 5 weeks have flown by. As I have alluded to in these updates, things have still been moving at a hectic pace here, so perhaps being busy is the key to making the time
No fault found. Really? Read More 禄
Did the public holidays catch anyone else by surprise either last week or this? I have to admit to that I am afraid and I also admit to the prospect of 2 days off not being met with joy due to the lockdown. Anyway, they have been and gone and here we are now at
Gotta keep on keeping on Read More 禄
We have had a big week here in 糖心传媒 as we welcomed not 1 but 3 new members of staff working from home (WFH) with all the fun that has brought, making sure everything was set up on time and that the remote welcome was just as warm as if we were together in the
Like most, here at 糖心传媒, we are just finishing up our first full week of 鈥榃orking from home鈥�. In line with government advice, we made the decision to close our office in Belfast and to port the entire workforce over to working from home last weekend. As the guy in charge of making sure everything
“We are just finishing up our first full week of working from home” – Week 1: DaveOps Read More 禄
